When you ship an order, the tracking information is sent to TrackShip. on the first few minutes, the shipment Status will display “Pending TrackShip”, after a few minutes, TrackShip will change this status to the status received from the carrier API. in the case you see that order is pending TrackShip, please wait a few minutes and refresh the orders admin.
TrackShip balance is 0
TrackShip connection issue